The Library

Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.

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WEBINARS

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Learn How to Develop a Storage Management Strategy That Meets the Needs of Your Healthcare Orginization

Webinar | Wednesday, October 15, 2014 | TIME: 2pm ET / 11am PT | Sponsored by: Microsoft | Published on: September 10

This webinar will discuss how health organizations can develop a storage management strategy that meets the needs of healthcare for high availability, interoperability and accessibility of mission critical data. Reserve Your Spot Today!

How to Leverage CRM to Engage Members from Acquisition through Retention

Webinar | Tuesday, October 21st | 2pm ET / 11am PT | Sponsored by: Microsoft and Colibrium | Published: September 10

An optimal CRM tool successfully automates sales and service workflows while improving the member experience at every touch point across your customer's life cycle. Learn about how to improve conversion rates and lower acquisition costs up to 75%, improve overall retention rates and create better engaged members. Reserve Your Spot Today!

Using Clinical Knowledge Systems to Unlock the True Power of a Healthcare Organization's EHR System

Webinar | Now Available On-Demand | Sponsored by: Elsevier InOrder | Published on: September 10

How does HIT actually improve quality and safety of care? Clinical Decision Support, effectively selected and designed, applies knowledge on top of EHR data, and helps you see at a glance the best thing to do next. Join Jonathan Teich, one of the best-known designers, authors, speakers and advocates for clinical decision support and the use of knowledge tools to improve quality of care. Register to watch now!

Patient 360: From Abstract to Reality

Webinar | Thursday, October 9, 2014 | 2pm ET / 11am PT | Presented by: MarkLogic | Published: September 16

Join Jeff Cunningham, Chief Architect of Informatics Corporation of America (ICA) and Noland Joiner, CTO of MarkLogic to discuss the importance of Patient 360. They will explain how you can use an agile Enterprise NoSQL platform to securely aggregate and analyze the wide variety and high volume of healthcare data – from clinician notes and lab tests to outcomes, claims and sentiment data – to support true patient-centered care. Register today!

Medical Cost Trend: Behind the Numbers 2015

Webinar | Wednesday, October 22nd - 2pm ET/ 11am PT | Presented by: PwC

Attend this webinar to learn more about the four factors that we expect to inflate the spending growth rate in 2015 and
the three factors that we expect to deflate the healthcare growth rate in 2015. Register today to learn more!

Practice Efficiency & Patient Satisfaction Are No Longer Mutually Exclusive: How Digital Signature & Electronic Data Capture Are

Webinar | Now Available On-Demand | Sponsored by: Kryptiq | Published on: August 28

Digital Signature and electronic data capture are rapidly replacing the manual, error prone, paper-based processes that are often associated with the practice of medicine. Next-generation solutions have begun to emerge in their wake to help physician practices to take the next step forward. Learn more about DSP, including how it can optimize workflows any time you need patient information and signature. Register to watch now!

Applying Retail Best Practices for a Successful Private Exchange

Webinar | Now available on-demand | Sponsored by: Array Health | Published on: August 15

Attendees will hear first-hand experience from one health insurer and from an expert on consumer decision-making with experience from the large retailers Amazon.com and Apple. Register to watch today!

Customer Care 2.0: Is your self-care working hard enough?

Webinar | Wednesday, October 8, 2014 | 11 AM EST / 8 AM PT | Presented by: WDS

Did you know that almost 30% of customers using online self-care tools are unable to get the support they need? Or that up to 20% of call volume in today's contact centers is actually "fall-back" traffic following a failed self-care interaction? Digital self-care channels have become a staple in the modern customer care mix. But are they working hard enough? Register Today!

Developing for the Internet of Things: Challenges and Opportunities

Webinar | Now available on-demand | Sponsored by: Kony | Published on: May 5

Cisco estimates that 50 billion devices and objects will be connected to the Internet by 2020. Will there be a role for developers in this area? And if so, how can developers position themselves in the months ahead on this nascent but potentially explosive opportunity? Register today to watch now!

Boosting physician adoption of CPOE to maximize its benefits

Webinar | Now available on-demand | Sponsored by: Elsevier | Published on: May 9

Processing a prescription drug order through a CPOE system decreases the likelihood of error on that order by 48 percent, but doctors and nurses aren't wild about the technology. This webinar will highlight how hospitals are successfully winning docs over, and getting them to adopt and use this technology beyond the ED. Register today to watch now!

Data Sharing Initiatives: Exploring the Benefits for Providers and Patients

Webinar | Now Available On-Demand | Sponsored by: UL, LLC | Published: May 22, 2014

Increasingly, healthcare organizations are sharing what once was considered proprietary patient information for the betterment of care quality. For instance, the Care Connectivity Consortium, a nationwide attempt at health data exchange that includes heavyweights such as Geisinger Health System, Intermountain Healthcare, Kaiser Permanente and the Mayo Clinic, is ensuring better and safer care by sharing health data with one another. In this webinar, you'll hear from health system officials about how they're implementing such data sharing initiatives, and how both patients and providers are benefiting. Register Today!

mHealth's Role in the Changing Health Payer Landscape

Webinar | Now available on-demand | Sponsored by: Kony | Published on: May 22nd

This webinar will examine how the changing market landscape-the onslaught of health insurance exchanges, the increased attractiveness of mobile-savvy (and healthy) Gen-Y and Gen-Xers; the threat of increased competition from provider systems entering the payer market-is creating an increased focus on mobile solutions as competitive tools. Register today to watch now!

The Internet of Things: How connected devices put data in your hands

Webinar | Now available on-demand | Sponsored by: Microsoft, Omnicell, Great River Medical Center | Published on: April 24

From the moment it's prescribed until the moment it arrives, a medication's path can mean the world to a patient. Join this webinar and learn about the potential of the Internet of Things with an intelligent system, the challenges Great River Medical Center was facing, and the dramatic benefits they've experienced and what it means to you. Register today to watch now!

The Growing Challenge of Medical Identity Theft

Webinar | Now Available On Demand | Presented by: NHCAA

NHCAA hosts a complimentary webinar examining the growing challenge of medical identity theft. Faculty will examine the schemes, the perpetrators and explain initiatives payers can implement to limit identity theft. The faculty will also demonstrate the human face of medical identify theft and provide examples of how to identify it through data analysis and audits. Register to watch now!

New Rx Savings Strategies for Payers

Webinar | SPONSORED BY: Elsevier

This Webinar will explore drug cost savings and strategies, as well as various benchmarks that health plans can use to determine reimbursement rates. Participants will learn how to establish transparent and balanced ways to address drug pricing challenges and meet the pharmacy benefit needs of their members. Register to Watch Now!

Next-Generation Subrogation Solutions

Webinar | Now Available On Demand | Presented by: LaunchPoint

Are you realizing the full financial benefit of your subrogation program? Join subrogation expert Liz Longo of Discovery Health Partners to learn how next-generation technologies and best practices can maximize your recoveries. Register to watch now!

How to improve revenue at your medical practice

Webinar | Now Available On-Demand | Sponsored by: Optum | Published on: April 30

Practices spend considerable time and money to input data so they can optimize their revenue cycle. Yet it often seems impossible to use the data and streamline reporting efficiencies to make a real difference in their revenue cycle. This webinar will explain ways medical practices can achieve their revenue cycle goals with fewer resources and staff by using data to solve common revenue cycle problems.
Register Today!

The Road to Population Health Management: Do You Have the Right Vehicle?

Webinar | NOW AVAILABLE ON DEMAND | Presented By: TriZetto | Published on: April 29

Join TriZetto's CMIO, Dr. Jeffrey Rose, as he discusses the technological and institutional changes needed to build accountable care capabilities that will drive payers, providers, and consumers to the destination of Population Health Management. Register to Watch Now!

Enterprise Messaging: Powering Customer Engagement through Mobile Messaging

Webinar | NOW AVAILABLE ON DEMAND | Presented by: Infinite Convergence

In this webinar, Pamela Clark-Dickson, Senior Analyst at Informa Telecoms & Media; and John Puma Vice President of Product Management at Infinite Convergence Solutions will provide insight into the evolution and future of mobile messaging, and present case studies on how organizations have harnessed the power of mobile messaging to support customer business strategies. Register to Watch Now!

FWA Detection & Prevention: It's All in the Data

Webinar | Now Available On-Demand | Sponsored by: LexisNexis | Published: March 24, 2014

This webinar will highlight data, technology and analytics best practices that health plans are using to identify providers and members who may be involved in fraud. Register to Watch Now!

Using Predictive Analytics to Reduce Readmissions

Webinar | Now available on-demand | Sponsored by: PwC | Published on: March 20

Under the Affordable Care Act, hospitals now face multiple payment incentives to improve quality and lower costs. Learn how Hospital leaders are seeking proven practices for cost effective interventions to achieve their targets. Register to watch now!