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Fallon Clinic
Latest Headlines
Latest Headlines
'Shadow coaches' help docs fix service flaws
Do you like the idea of using mystery patients to improve patient satisfaction at your practice but feel reluctant to keep secrets from physicians and employees? Deploying a group of 'shadow coaches'
Saving healthcare with the clinical narrative
A recent exposé on the dangers of electronic health records and in particular "copy-and-paste" functionality accentuates the battle between innovative technology and the essential inclusion of
Speech recognition helps Fallon Clinic realize transcription savings from EMR
Fallon Clinic in Worcester, Mass., has had EMRs in one form or another since 1992. Most recently, the multispecialty group practice replaced its home-grown system with an Epic Systems EMR, a project
