Although more primary care physicians have patient portal systems, many patients don't know about them, according to a survey by TechnologyAdvice.
Often when we talk about customer service and patient satisfaction, we focus on high-level issues, such as overall politeness of staff and convenient parking. But while these elements certainly matter to patients, seemingly small gestures can also impact patients' impression of your practice.
It's nice to see competitors working together for the good of the consumer. That's exactly what two of California's biggest insurers--Blue Shield of California and Anthem Blue Cross--did...
The patient-centered medical home is touted as a way to revitalize primary care in a post–Affordable Care Act world, but there isn't necessarily one best method for practices to adopt the model, according to a study published in the Journal of the American Board of Family Medicine.
As promised, the Centers for Medicare & Medicaid Services' final rule updating the hospital inpatient prospective payment system (IPPS) for fiscal year 2015 makes several changes to the Meaningful Use electronic health record incentive program, but not as much as the proposed IPPS rule, issued earlier this spring.
The longtime tradition of doctors' offices displaying photos of babies delivered by their physicians is going the way of cigars in the waiting room, thanks to privacy concerns related to the Health Insurance Portability and Accountability Act of 1996, according to an article from the New York Times.
Technology will make some aspects of healthcare less expensive and others more costly, but increasing competition will keep the industry on its toes, Humana CEO Bruce Boussard says in an interview with Fortune.
Massachusetts will have a state-run health insurance exchange after all, and won't have to switch to the federal healthcare.gov site, officials announced Friday. CMS approved software customized for the state by tech firm hCentive in tests Thursday, clearing the way for enrollment to begin Nov. 15.
Hospitals and healthcare systems made significant progress in adopting electronic health records, according to two studies published in the journal Health Affairs, but have a long road ahead of them to meet all the criteria for Meaningful Use Stage 2 and the implementation of health information exchanges.
Patients may find cheaper deals for surgery and other medical procedures online, but physicians worry that the practice may hold patient safety risks, reports Kaiser Health News.